Contact Us

Get in Touch

Have a question about a product, your order, or anything else? We're here to help.

Email

contact@concierge-nicolas.com

We respond to all inquiries within 24 business hours.

Business Hours

Monday to Friday: 9:00 AM - 6:00 PM (CET)
Saturday: 10:00 AM - 4:00 PM (CET)

Complaints

For any complaint regarding an order, please email us at contact@concierge-nicolas.com with your order number. We commit to resolving all complaints within 5 business days.


Legal Information

concierge-nicolas.com is operated by Brandonomy Limited, a company registered in Hong Kong.

  • Company name: Brandonomy Limited
  • Registration number: 78635364
  • Address: RM03, 24/F, Ho King Commercial Centre, 2-16 Fa Yuen Street, Mong Kok, Hong Kong
  • Email: contact@concierge-nicolas.com